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Frequently Asked Questions
Before we begin our partnership, we answer the most critical questions with transparency. Our goal is to leave no questions unanswered.
01. Do you sell retail or to individuals?
No. Nouriva Export is a B2B (Business-to-Business) company. Our model is based on establishing long-term partnerships with brands, distributors, hotels, restaurants, and other corporate buyers. We do not offer individual or retail sales services.
02. What is the minimum order quantity (MOQ)?
Our Minimum Order Quantity (MOQ) varies depending on the product category and packaging type. However, we have a policy of offering flexible starting quantities, especially for initial orders, so that our new business partners can test our product quality and service model. Please contact us to discuss your project and receive a customized quote.
03. Can we package your products under our own brand name (Private Label)?
Yes. This is one of our strongest areas of expertise. We don’t just supply products, we also offer packaging solutions tailored to your brand identity and market objectives. In line with our brand-focused strategy, we aim to transform our products into unique value for your brand.
04. What are your payment and delivery terms?
We use standard and secure payment methods (e.g., bank transfer, letter of credit, etc.) required for international trade in all our commercial operations. Our payment system does not include deferred or check-based payment options. Our delivery terms (Incoterms) are mutually determined based on the volume of the order and the destination. In accordance with our principle of transparency, the entire process is clearly outlined from the very beginning.
05. How do you guarantee the quality and authenticity of your products?
Quality is a non-negotiable value for us. All of our products are certified by internationally recognized standards (ISO, Halal, etc.). For our geographically marked products, such as olive oil, we offer a single-origin guarantee. Upon request, we transparently share analysis reports and quality certificates for each batch. Trust is our most valuable asset.
06. Do you only source products from Turkey?
Our main area of expertise and heritage lies in premium products from the Aegean region and Turkey. However, thanks to our global network and strategic partnerships, we have the capacity to source products from other regions to meet the diverse needs of our customers. Our fundamental principle is to always offer products that meet Nouriva Export’s quality and reliability standards, regardless of their origin.